Job Description

Bring your hospitality focus and desire to support others to a premier company seeking Customer Service Specialists to join their call center team!


$20/hour

~ Training Class starts the week of Thanksgiving with Thanksgiving and Black Friday off. Interviews NOW! ~


After training is complete, shifts will be scheduled between 8AM and 10PM CST


This TEMP to HIRE position will give you the opportunity to deliver high-quality service to callers from pharmacies, doctor's offices, and plan members AND give you the ability to work from home! *Please note: some states may not be eligible for this opportunity*


You are responsible to troubleshoot and provide resolution to inquiries on all topics, striving for first contact resolution.


Work to meet department performance metrics and ensure your main priority will always be answering incoming calls .


Document all inquiries handled in a complete, clear, and concise manner.


Experience within health and/or pharmaceutical benefits, as well as claims A BONUS!

Must be proficient at utilizing multiple applications and learning complex information.

GREAT BENEFITS from Day 1 including PTO and weekly pay!

SKILLS & QUALIFICATIONS:

• Knowledge of MS Office
• Two years' customer service experience preferred
• Ability to learn large amounts of information quickly

REQUIREMENTS:

• Pass an internet speed test via Ethernet connection
• Typing at a minimum of 40 WPM

• This position requires a pre-employment background check and education verification - which will be administered after a conditional job offer is extended.

About us: Celerity Staffing is a 100% locally owned staffing agency with seven locations throughout Wisconsin. Our commitment focuses on respect, collaboration, quality, utmost professionalism, and a real commitment to work that benefits our communities. We celebrate the unique qualities that every person brings to the job and our business.

Job Tags

Weekly pay, Temporary work, Shift work,

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